Shoe Fit & Sizing The best way to ensure great fit is to visit the Cole Haan store nearest you. See our Stores . A Cole Haan sales associate will measure your foot and recommend styles that fit you best. Quick tip...
Shipping OptionsUpdated Cole Haan ships via UPS. Deliveries are made Monday through Friday only (holidays excluded). We do not ship to international addresses. Shipping is restricted to the continental United...
Return Policy Cole Haan will issue a refund for any unworn or unaltered merchandise within 30 days of the original purchase date. The refund will be issued based on the original method of payment. To receive a...
Benefits of Registering We invite you to register at colehaan.com to experience luxury shopping at your convenience. As a member you will enjoy many privileges, enter your personal information once for quick and easy...
Password Assistance To reset your password, go to MY ACCOUNT login page. Enter your email address in the 'Forgot your password' section. After submitting your email address you will be prompted with a hint and then will...
Cole Haan craftsmen Cole Haan maintains a sophisticated global sourcing network that allows us to achieve the best craftsmanship in the world, from the artisans of Italy to the skilled leather workers of Mexico, Brazil...
Wish lists Yes! Find your favorite products and add them to your list! They can be edited at any time or sent to friends and family as perfect gift ideas. To create your personal wish list log in or register...
Incorrect Shipment / Defective Product If your product was purchased on www.colehaan.com and has a material or manufacture flaw, please email us or call Customer Service 1-800-695-8945 and we will make arrangements to have the product...
Price Adjustments A price adjustment will be given if a price is marked down within 14 days of purchase and if the style is currently available. Please contact Customer Service to obtain an...
Belt Sizing Choose a Cole Haan belt sized 2'' larger than your waist measurement. This will ensure that the buckle hits at the center hole for a finished look.
